James F. GibbonsEnterprise SEO, AI Search & Customer Strategy

Work / Career timeline

Experience, in context.

Search roles across agencies, an in-house travel team, and a customer-facing software company. Independent work follows its own overlapping track.

Professional employment

  1. 2012–2013

    In-house role

    Lawyer.com / World Media Group

    Search operator

    Legal marketplace and attorney-acquisition search in a high-CPC, direct-response environment.

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  2. May 2013–Nov 2014

    Agency role

    Acronym Media

    SEO Strategist, Hospitality & Travel

    Search strategy for international, multi-property hospitality brands through the keyword-not-provided transition.

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  3. Nov 2014–Feb 2016

    Agency role

    SapientNitro / Publicis Sapient

    Senior Associate, SEO Strategy

    Enterprise search and content strategy across major retail, fashion, and consumer brands.

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  4. May 2016–Sep 2019

    In-house search and growth

    Skyscanner

    Growth Manager, SEO Americas

    Regional organic-search strategy from Miami, across programmatic flight pages, editorial acquisition and growth-team collaboration.

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  5. 2019–2020

    Agency role

    Search Laboratory

    Associate Director

    Agency leadership: New York client leadership and integrated SEO/CRO delivery.

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  6. Dec 2020–Aug 2026

    Customer implementation

    Quattr

    Senior Customer Success Manager

    Senior Customer Success Manager and founding CSM, connecting enterprise search analysis with post-sales delivery, adoption and product feedback.

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Independent work · overlapping track

  1. 2020–Present

Career dates

Explore the periods and organizations behind the work.

Career periods and record review dates
Organization / trackRecorded periodRecord reviewed
Lawyer.com / World Media GroupIn-house role2012–20132026-07-13
Acronym MediaAgency roleMay 2013–Nov 20142026-07-13
SapientNitro / Publicis SapientAgency roleNov 2014–Feb 20162026-07-13
SkyscannerIn-house search and growthMay 2016–Sep 20192026-10-03
Search LaboratoryAgency role2019–20202026-07-13
QuattrCustomer implementationDec 2020–Aug 20262026-10-03
Targeted Impressions LabsIndependent work2020–Present2026-07-13